Privacy Policy

Last Updated: November 14, 2025

Introduction

Olympian LED ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit novastarled.com.

Note: This website is designed exclusively for professional customers in the LED display and AV integration industry. We are a B2B (business-to-business) service provider.

Information We Collect

Information You Provide

• Contact information (name, email, phone number)
• Company information
• Messages and inquiries sent through contact forms
• Newsletter subscription email addresses
• Email used for software/firmware download verification
• Download request details (requested file and timestamp)

Automatically Collected Information

• Browser type and version
• Device information
• Pages visited and time spent on pages (to improve your browsing experience and remember your preferences)
• Products you view (to help us show you relevant products and improve our website)
• General location information from ZIP codes you enter (to save your shipping preferences and calculate accurate shipping rates)
• Shopping cart data (stored locally in your browser to remember your selections)
• Presence of a functional cookie ("dl_auth") used solely to remember download verification status
• An anonymous identifier to link your browsing activity across sessions (this helps us provide personalized service once you share your email)

How We Use Your Information

• Respond to your inquiries and provide customer support
• Process and fulfill orders
• Send product updates and newsletters (with your consent)
• Improve our website and services based on how customers use our site
• Provide personalized service by linking your browsing activity to your account once you share your email (for example, so we can see which products you've viewed when you contact us)
• Save your shipping preferences (like ZIP code and location) to your account profile for faster checkout
• Comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data. Shopping cart data is stored locally in your browser's localStorage and is not transmitted to our servers unless you place an order or you use the "Email Estimate" feature, which sends your cart contents to us via email for the purpose of providing an estimate.

Third-Party Services

We may use third-party service providers to help operate our business, including:

• Email services for contact forms and customer communications
• Web hosting and content delivery services
• Payment processors for secure order transactions
• Shipping carriers for order fulfillment and tracking
• Analytics services (like Google Analytics) to understand how visitors use our website and improve the user experience

These third parties are contractually obligated to protect your data and may only use it for the purposes we specify.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Object to processing of your data

Cookies and Local Storage

We use browser localStorage to store your shopping cart data locally on your device. This data remains on your device and is not sent to our servers unless you complete a purchase.

For software and firmware downloads, we use a functional cookie named dl_auth to remember that you have verified your email. This cookie:

• Is set only after you complete email verification for downloads
• Is used solely to enable direct downloads without prompting again
• Does not track browsing behavior or serve advertising
• Expires after up to 365 days (or sooner if you clear cookies)

Business-to-Business Service

This website is designed exclusively for professional customers and business purposes. We do not target or knowingly collect information from consumers, end-users, or children. Our services are intended for:

• AV integration and installation professionals
• LED display companies and rental houses
• System designers and consultants
• Corporate AV departments
• Authorized resellers and dealers

Downloads Verification

To prevent abuse and ensure legitimate access, we may ask for your email address before enabling certain software or firmware downloads. We send a verification message to that email and, upon successful verification, set the dl_auth cookie described above so you can download files without repeated prompts.

Your email is used strictly for this verification workflow and related security logs. It is not sold or shared for advertising.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and communication records may be retained for business and tax purposes. Limited download verification logs may be retained for security and fraud prevention.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Olympian LED
3620 S Hopkins Ave
Titusville, FL 32780
Email: sales@olympianled.com
Phone: 321-747-3220
Monday-Friday, 10AM-5PM Eastern Time